Frequently asked questions and answers about transactions with Swaps
How can I verify my credit/debit card?
What if I use Apple Pay to make purchases online?
What's the minimum amount of crypto purchase with the Swaps account?
How can I verify my payment card?
Trouble linking my payment card, what should I do?
Can I use someone else’s card to purchase cryptocurrency?
Why can't I add my card?
Why is my transaction “pending”?
How long does it takes for me to receive my cryptocurrency?
Money has been deducted from my bank card; where is my digital currency?
Why am I charged €1 when I add my bank card?
What is the minimum order amount?
Can you help me cancel an order?
Why did Swaps cancel my order?
What is 3D Secure (3DS)?
Can I set up a recurring purchase order?
Can I view my past orders? Where do I view it?
Do you offer refunds?
What are the requirements for the card “selfie with a сard?”
Do you help recover fraudulent deposits or funds mistakenly sent to the wrong wallet?