Transactions

Frequently asked questions and answers about transactions with Swaps

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24 articles in this collection
Written by Rada
Transaction FAQ's

How can I verify my credit/debit card?

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Updated over a week ago

What if I use Apple Pay to make purchases online?

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Updated over a week ago

What's the minimum amount of crypto purchase to the card from the Swaps account?

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Written by Rada
Updated over a week ago

How can I verify my payment card?

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Updated over a week ago

Trouble linking my payment card, what should I do?

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Updated over a week ago

Can I use someone else’s card to purchase cryptocurrency?

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Updated over a week ago

Why can't I add my card?

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Updated over a week ago

Why is my transaction “pending”?

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Updated over a week ago

How long does it takes for me to receive my cryptocurrency?

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Updated over a week ago

Money has been deducted from my bank card; where is my digital currency?

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Updated over a week ago

Why am I charged €1 when I add my bank card?

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Updated over a week ago

What is the minimum order amount?

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Written by Rada
Updated over a week ago

Can you help me cancel an order?

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Updated over a week ago

Why did Swaps cancel my order?

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Updated over a week ago

What is 3D Secure (3DS)?

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Updated over a week ago

Can I set up a recurring purchase order?

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Updated over a week ago

Can I view my past orders? Where do I view it?

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Updated over a week ago

Do you offer refunds?

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Updated over a week ago

Do you also buy cryptocurrency from customers?

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Updated over a week ago

What are the requirements for the card “selfie with a сard?”

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Updated over a week ago

Do you help recover fraudulent deposits or funds mistakenly sent to the wrong wallet?

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Written by Rada
Updated over a week ago