Transactions

Frequently asked questions and answers about transactions with Swaps

21 articles in this collection
Written by Rada

Transaction FAQ's

What's the minimum amount of crypto purchase to the card from the Swaps account?

Written by Rada
Updated over a week ago

How can I verify my payment card?

Written by Rada
Updated over a week ago

Trouble linking my payment card, what should I do?

Written by Rada
Updated over a week ago

Can I use someone else’s card to purchase cryptocurrency?

Written by Rada
Updated over a week ago

Why can't I add my card?

Written by Rada
Updated over a week ago

Why is my transaction “pending”?

Written by Rada
Updated over a week ago

How long does it takes for me to receive my cryptocurrency?

Written by Rada
Updated over a week ago

Money has been deducted from my bank card; where is my digital currency?

Written by Rada
Updated over a week ago

Why am I charged €1 when I add my bank card?

Written by Rada
Updated over a week ago

What is the minimum order amount?

Written by Rada
Updated over a week ago

Can you help me cancel an order?

Written by Rada
Updated over a week ago

Why did Swaps cancel my order?

Written by Rada
Updated over a week ago

What is 3D Secure (3DS)?

Written by Rada
Updated over a week ago

Can I set up a recurring purchase order?

Written by Rada
Updated over a week ago

Can I view my past orders? Where do I view it?

Written by Rada
Updated over a week ago

Do you offer refunds?

Written by Rada
Updated over a week ago

Do you also buy cryptocurrency from customers?

Written by Rada
Updated over a week ago

Do you help recover fraudulent deposits or funds mistakenly sent to the wrong wallet?

Written by Rada
Updated over a week ago

Swaps Fees and Limits

Swaps Fees and Limits

Commission for the purchase is 3.99%, the minimum payment amount is 50 EUR or equivalent.

Written by Rada
Updated yesterday

Do you charge fees when I receive crypto from another blockchain address?

Written by Rada
Updated over a week ago

Is it possible to increase my account's limits?

Written by Rada
Updated over a week ago