Transactions

Frequently asked questions and answers about transactions with Swaps

24 articles in this collection
Written by Rada

Transaction FAQ's

How can I verify my credit/debit card?

Written by Rada
Updated over a week ago

What if I use Apple Pay to make purchases online?

Written by Rada
Updated over a week ago

What's the minimum amount of crypto purchase to the card from the Swaps account?

Written by Rada
Updated over a week ago

How can I verify my payment card?

Written by Rada
Updated over a week ago

Trouble linking my payment card, what should I do?

Written by Rada
Updated over a week ago

Can I use someone else’s card to purchase cryptocurrency?

Written by Rada
Updated over a week ago

Why can't I add my card?

Written by Rada
Updated over a week ago

Why is my transaction “pending”?

Written by Rada
Updated over a week ago

How long does it takes for me to receive my cryptocurrency?

Written by Rada
Updated over a week ago

Money has been deducted from my bank card; where is my digital currency?

Written by Rada
Updated over a week ago

Why am I charged €1 when I add my bank card?

Written by Rada
Updated over a week ago

What is the minimum order amount?

Written by Rada
Updated over a week ago

Can you help me cancel an order?

Written by Rada
Updated over a week ago

Why did Swaps cancel my order?

Written by Rada
Updated over a week ago

What is 3D Secure (3DS)?

Written by Rada
Updated over a week ago

Can I set up a recurring purchase order?

Written by Rada
Updated over a week ago

Can I view my past orders? Where do I view it?

Written by Rada
Updated over a week ago

Do you offer refunds?

Written by Rada
Updated over a week ago

Do you also buy cryptocurrency from customers?

Written by Rada
Updated over a week ago

What are the requirements for the card “selfie with a сard?”

Written by Rada
Updated over a week ago

Do you help recover fraudulent deposits or funds mistakenly sent to the wrong wallet?

Written by Rada
Updated over a week ago

Swaps Fees and Limits

Swaps Fees and Limits

The transaction fee for the purchase is 3.99%, and the minimum payment amount is 50 EUR or equivalent.

Written by Rada
Updated over a week ago

Do you charge fees when I receive crypto from another blockchain address?

Written by Rada
Updated over a week ago

Is it possible to increase my account's limits?

Written by Rada
Updated over a week ago