To verify your card you may be asked to upload a “selfie” of yourself holding the card used for the payment. Here are the requirements for a successful upload selfie.
Taking a photo of yourself (“selfie”) holding a physical card:
Firstly you will need a smartphone, tablet or another digital device with a camera, as well as your card.
Select a location with good lighting
Hold the card in your other hand neat to your face - with the picture visible
Do not wear sunglasses, hats or headbands. Check that both your face and the card can be seen clearly
Look straight at the camera
Check to make sure that both your face and card are in focus in the photo
Check that photo is in color and high-resolution