There are various reasons why Swaps sometimes cancels orders:

  1. Your order will be cancelled if you exceed the limit without verifying your account.

  2. If your cryptocurrency wallet address does not pass through the transaction monitoring system or does not comply with our company’s anti-money laundering policy, the order will be cancelled.

  3. If you don’t have the sufficient amount to pay for your order on your bank card, the order will be cancelled.

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