A successful verification is necessary for using Swaps to purchase crypto.

Note: Swaps service doesn't required verification for purchases less than 1000 EUR per month.

“Know Your Customer” (KYC) and “Anti-Money Laundering” (AML) regulations require us to learn more about our clients' identity before letting them use our services.

To verify your identity, first you need to Sign In to your account and press the menu button in the upper right corner.

Step 1 - Identity verification.
In order to provide access to our services, we need to know your real identity, such as name and surname. Depending on the country of citizenship you need to upload us a picture of the following types of government-issued identification documents.

  1. First select the country that issued your document,
  2. Choose document type:
  • Driver's license
  • ID card (both sides)
  • Passport (not supported for US customers)
  • Residence permit

Important note: The validity period of the document at the time of verification must be more than a month before the expiration date

Step 2 - Selfie verification.
Once your ID verification is complete, you need to do a selfie.

Due to the fact that the selfie will be taken live, the system may also request to scan your face few times.

Step 3 - Provided info verification.

It will take a few moments to check the documents you provided us, data and also the photo that was taken. We kindly ask you to stay signed in system to avoid verification failure.

You will also receive an email confirming the successful completion of the verification.

Important note: Once successful verification has been already passed with one email and the one selected document, the same user cannot be registered with a different email (1 email = 1 user).




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